Jauntze provides two types of on-demand rides. Individual or Pool. When you select individual you are requesting a dedicated driver to pick you and drop you off at your selected location. You can choose a standard ride type which usually has the capacity to hold up to 4 passengers or extended which can hold more than four passengers such as a minivan or large SUV. If you would like to save on your ride and it is just yourself and maybe one other person, you can select the pool option which allows you to select how many people are in your party and instantly gives you a discount.
When using the Pool option you are allowing the driver to deviate slightly during your ride to pick up additional passengers with in the maximum capacity of their vehicle. It doesn't change the cost of your ride except that you receive an initial discount for even using this option and if the driver does have an additional pick up along your route, you receive an additional discount. (See Pricing for Specific Discount Information)
Rider feedback is essential to ensure consistent exceptional ride experience.You can rate your driver.
Riders receive notifications and repeat reminders along with driver details to ensure no pickups are missed.
Jauntze takes safety of its passengers and drivers very seriously. We monitor all rides so if something were to go awry, a customer service representative contacts the driver to make sure everything is as it should be.After each ride, both the rider and driver have the capabiality to rate each other. We also give riders the capability to select favorite drivers for future rides and block drivers who they feel don't meet their expectations of customer service. This capability provides our drivers additional incentive to always provide the best service possible. Drivers who riders select as a favorite driver will always receive priority to pick up riders who have selected them as a favorite driver and be skipped over if they were blocked by a rider.